bdg Terms and Conditions

1 Definitions and Applicability

These terms and conditions ("Terms") apply to users of the bdg platform and its related services. Here, "bdg" refers to this platform and all its associated digital services. "Member" refers to any person registered on this platform. "Platform" refers to bdg's website, mobile app and all other digital channels.

These Terms have been drawn up under the applicable laws and regulations of Bangladesh. Accessing the platform means you are voluntarily and knowingly accepting these Terms. If you do not agree with any term, please refrain from using the platform.

These Terms must be read together with bdg's other policies, including the Privacy Policy for personal data protection and the Responsible Gaming Policy. All these documents together form the complete agreement between bdg and the member.

2 Membership and Registration

To open an account on the bdg platform, a member must provide accurate and complete information. If the information given at registration is false or incomplete, bdg reserves the right to cancel the account at any time. Each member may hold only one account.

2.1 Registration Requirements

Registration requires a valid mobile number, email address and accurate personal information. Verification of the mobile number via OTP is mandatory. bdg may request additional identity verification at any time.

2.2 Single Account Policy

Creating more than one account in one person's name is strictly prohibited. Attempting to operate multiple accounts using the same device, the same IP address or the same identity document will result in all accounts being cancelled and any earned bonuses and deposited funds may be forfeited.

2.3 Updating Information

Any change to a member's personal information must be reported to bdg without delay. If any problem arises due to outdated or incorrect information, the member bears sole responsibility. Name and mobile number verification is mandatory for withdrawals.

3 Age Limit and Eligibility

The bdg platform is for persons aged 21 or older only. Registration or participation by anyone under the age of 21 is strictly prohibited. By registering, a member confirms that they meet this age requirement.

bdg may at any time request a national identity card or other government-issued document to verify age if there is any doubt. An account may be temporarily suspended until the age verification process is complete. If an underage person's account is identified, the funds associated with it will not be returned.

4 Account Security

The member is responsible for keeping their login credentials, password and OTP codes completely confidential. Under no circumstances should account details be shared with a third party. The member is responsible for all activity carried out from their account.

4.1 Unauthorised Access

If any unauthorised access or suspicious activity is noticed on the account, bdg's support team must be informed immediately. bdg will not be liable for any loss resulting from delayed reporting. Changing your password regularly is recommended for security.

4.2 Account Transfer Prohibited

Selling, transferring or assigning an account to anyone else is strictly prohibited. If such activity is identified, all associated accounts will be cancelled and balances forfeited.

5 Deposits and Withdrawals

Deposits and withdrawals on the bdg platform must be made through the designated methods. All financial transactions are completed in Bangladeshi Taka (৳).

5.1 Deposit Methods and Limits

bKash, Nagad and Rocket can be used for deposits. The minimum deposit amount is ৳100. Deposits are generally credited to the account instantly. If a deposit is not credited for any reason, the support team must be notified with proof of the transaction.

5.2 Withdrawal Methods and Limits

bKash, Nagad and Rocket can be used for withdrawals. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. The registered mobile number must be used for withdrawals and identity verification must be completed.

5.3 Financial Verification

bdg reserves the right to verify the source of all financial transactions. If a suspicious transaction is identified, withdrawals may be temporarily suspended. Complying with anti-money laundering regulations is bdg's responsibility, and members are also obliged to cooperate in this regard.

6 Bonuses and Promotions

Each bonus offer from bdg applies under specific conditions. A welcome bonus of 100% on the first deposit is available, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning the bonus funds must be wagered 25 times before withdrawal.

For example: depositing ৳1,000 gives a ৳1,000 bonus, making the balance ৳2,000. To withdraw the bonus funds, wagering of ৳1,000 × 25 = ৳25,000 must be completed.

6.1 General Conditions for Bonus Use

• Bonus funds cannot be withdrawn until the specified wagering requirement has been met.
• Multiple bonus offers cannot be used at the same time.
• If misuse of a bonus is proven, the bonus and related winnings will be cancelled.
• bdg reserves the right to change or cancel any bonus offer.
• Full details about bonus offers can be found on each promotion's page.

6.2 Cases of Bonus Cancellation

If bdg believes a member is exploiting the bonus system dishonestly, the bonus and related winnings may be forfeited. This includes attempting to claim bonuses through multiple accounts, playing via bots or any other fraudulent method.

7 Betting Rules

All bets on the bdg platform must follow the set rules. Once a bet is confirmed, it cannot be changed or cancelled. If a bet is not accepted due to a technical error, the staked amount will be returned.

7.1 Sports Betting

The rules for betting on all sports events, including cricket and football, depend on the rules of the relevant event. If a match is postponed or cancelled, that bet will generally be considered void and the stake will be returned. Odds displayed in live betting may change.

7.2 Casino Games

The rules of all games in the bdg casino are governed by each game's own rules. The RTP and other information for each game are stated in the game description. If a game shuts down unexpectedly due to a technical issue, bdg will generally void the bets for that round.

8 Prohibited Activities

The activities listed below are strictly prohibited on the bdg platform. If such activity is identified, the account will be closed immediately and the balance may be forfeited.

• Using automated software, bots or scripts to conduct games or betting.
• Identifying weaknesses or bugs in the platform and exploiting them for personal gain.
• Attempting to access another member's account.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Creating multiple accounts to claim bonuses or promotions.
• Misconduct or harassment towards platform staff or other members.
• Registering or conducting transactions with false or fraudulent information.
• Any form of cyber attack, hacking or phishing attempt.

9 Account Suspension and Closure

bdg reserves the right to suspend or permanently close any account, particularly if a member violates these Terms. bdg may request additional information before making a decision on a suspended account.

9.1 Member Request to Close Account

Any member who wishes to close their account voluntarily may contact bdg's support team. All pending transactions must be settled before the account is closed. Any active bonuses will be cancelled once the account is closed.

9.2 Inactive Accounts

An account may be considered inactive if there are no transactions for an extended period. bdg sets separate policies regarding the balance of inactive accounts. The member may need to contact bdg to reactivate the account.

10 Limitation of Liability

While bdg makes every effort to provide uninterrupted service, temporary outages may occur due to technical issues, maintenance or other reasons. bdg's liability in such situations will be limited.

bdg is not responsible for disruptions to third-party services such as payment gateways. bdg is not obliged to provide compensation for any loss caused by internet connectivity problems, device faults or power outages. Members use the platform at their own risk.

11 Privacy and Data Retention

bdg is committed to protecting members' personal information. How member data is collected, used and stored is explained in detail in the Privacy Policy. By registering as a member, you are also agreeing to this Privacy Policy.

bdg keeps member information secure through SSL encryption and other security measures. Members' personal information is not disclosed to third parties except where legally required. Members may contact the bdg support team to view or correct their stored information.

12 Responsible Gaming Policy

bdg always encourages responsible gaming. bdg is aware that gambling or betting should not cause any member financial or emotional harm. Members who feel they may be developing an addiction can find detailed support on bdg's Responsible Gaming page.

12.1 Self-Control Tools

bdg allows members to set deposit limits, take temporary breaks, and self-exclude. Any member can use these options to control their own level of play. These measures can also be activated by contacting the support team.

This platform is for users aged 21 and above. bdg takes appropriate steps to prevent access by minors. Parents and guardians are requested to ensure that underage members of their household do not use this platform.

13 Dispute Resolution

If you have a dispute or complaint, please contact bdg's support team first. bdg provides 24/7 support in both Bengali and English via live chat and email. Most disputes can be resolved quickly through discussion.

13.1 Formal Complaint Process

If an initial resolution is not reached, the member may submit a written complaint. bdg will investigate within a reasonable time after receiving the complaint and respond accordingly. bdg's decision will be considered final, however the member may pursue applicable legal remedies.

For more questions, you will find answers to many of them on bdg's FAQ page. If your question is not covered there, please contact the support team directly.

14 Changes to Terms

bdg reserves the right to change, amend, or update these terms at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes will be considered as acceptance of the new terms.

Members are advised to visit this page regularly to stay informed about the latest terms. If any change is unacceptable to you, you may request that your account be closed.

To learn more about bdg and the details of our services, please read our About Us page.